Question 1

What PC and laptop services do you provide?

Accepted Answer

We cover custom PC building, laptop and desktop repair, hardware upgrades such as SSD and RAM, operating system installation, virus and malware cleanup, data backup and migration, diagnostics, troubleshooting and performance optimisation.

Question 2

Can you build a custom gaming PC?

Accepted Answer

Yes. We can advise on parts for your budget and intended use, assemble the system, install the operating system and drivers, and optimise it before handover.

Question 3

Can you upgrade my laptop?

Accepted Answer

In most cases yes. Common upgrades include SSD storage, RAM and battery or thermal maintenance. Send us your model and we will confirm what is possible for that machine.

Question 4

Do you provide remote IT support?

Accepted Answer

Yes. Many software, configuration, email and troubleshooting issues can be handled remotely once you approve a support session.

Question 5

What digital subscriptions do you provide?

Accepted Answer

We help with sourcing, setting up and managing legitimate digital subscriptions and tools across entertainment, productivity, AI, cloud storage, creative, business and security categories. Availability varies, so contact us for the current list.

Question 6

Which social media platforms do you support?

Accepted Answer

We work with creators and businesses on YouTube, Facebook, Instagram, TikTok, X, LinkedIn, Twitch, Snapchat and other major platforms. We are not affiliated with or endorsed by these platforms.

Question 7

How do I request a service?

Accepted Answer

Send an enquiry through the contact form with a short description of what you need. We will reply with the recommended approach and next steps.

Question 8

Do you provide business IT support?

Accepted Answer

Yes. We support individuals and small businesses with device setup, software installation, network troubleshooting, email configuration and general technical support.

Question 9

How can I contact InfiroTech?

Accepted Answer

Use the enquiry form on the contact page. Email, phone and WhatsApp contact options are listed there once confirmed.

Question 10

Where are you based?

Accepted Answer

InfiroTech Solutions Limited is based in London, United Kingdom.

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